Bad meetings

“We meet constantly, but nothing changes.”

You meet constantly. Nothing changes.

A meeting that avoids the real issue is not a scheduling problem. It is the most expensive way a leadership team has of staying exactly the same.

The calendar is full of them. The weekly leadership meeting, the standup, the catch-up, the one that exists because two people needed to talk and invited nine. Everybody leaves agreeable. Nobody leaves with anything. Two weeks later the same subject comes back and the room works through it again from the beginning, because it was never actually decided the first time.

Meetings drift toward whatever is safe to discuss. The real issue usually has a name attached to it, and a room with no agreed way of handling that will spend its time on updates instead. Reporting feels productive. It costs nothing, it offends nobody, and it fills the hour comfortably. So the hour gets filled and the issue survives another week.

Price the room honestly. Every senior person in the company, every week, plus the time on either side of it that nobody counts. That is a standing weekly cost, and it appears nowhere in the business as one. What it buys is a shared feeling that the matter is being handled.

The instinct is to have fewer meetings. That usually makes it worse. The discussion does not disappear, it relocates into hallways and direct messages where no decision can be recorded and nobody has to be present for the hard half of it. The problem is not frequency. It is that nothing in the room forces an issue to be named, argued once and closed.

An hour that decides nothing is an hour you will spend again on the same thing.

What EOS does about it

The tools that actually address this.

The Level 10 Meeting is not a better agenda for the meeting you are already having. It is a different meeting, and the other two tools are what make it hold.

Level 10 Meeting

One ninety-minute meeting: same day, same time, same agenda in the same order, every week. Numbers, priorities, headlines and to-dos are checked quickly, and most of the ninety minutes is left for the issues list. The team rates the meeting at the end, which is where the name comes from.

IDS (Identify, Discuss, Solve)

How the issues list actually gets worked. Identify the real issue underneath the one that was raised, discuss it once instead of repeatedly, and solve it. In EOS, solved means a decision with a name and a date against it, not a further conversation.

Weekly Scorecard

A short list of numbers the leadership team looks at every week, each with one name against it and a number it is meant to hit. Anything off track is not debated on the spot. It goes onto the issues list, where IDS handles it.

Prescribed

The one I’d put in front of you first.

The vignette Joseph would put in front of you before any of that is Why Your Meetings Suck.

Prescribed

Why Your Meetings Suck

“We meet constantly, but nothing changes.”

Meeting discipline, clarity and issue-solving.

It isn’t published yet. Take the diagnostic and it will be in your results email the moment it is.

A leadership team either decides things in the room or performs deciding them. The difference is not enthusiasm and it is not a better facilitator. It is whether the meeting is built so that leaving an issue unsolved is the harder option, and most teams have never had a meeting built that way.